Revisn

Project Brief

User can find room availability on website and do booking for the selected room. Guest can easily identify all the services they will get at time of booking. Our Booking Engine will show all charges at time of booking. Guest will experience a smooth and transparent process for booking. There are no hidden charges applied. User needs to pay using card at the time of booking. It will verify user’s address against address associate with card to avoid fraud booking.

The Objective

  • Improve response time for customer questions
  • Smart Booking Engine to collect customer requirement and integrate payment system for booking process
  • Customer can provide other guest detail at time of booking so they can also get digital key.
  • User can register themselves using mobile APP and can operate their door.
  • User can share their room with multiple guests.
  • User can share their room for selected time period only. They can manage their guest list.
  • Minimal in-person communication to avoid any issue

The Solution

  • Integrate PMS System.
  • Confiture rooms and their price from PMS System.
  • Present PMS System data on booking engine.
  • System will charge card and confirm booking to customer and admin.
  • System will notify admin for all transaction happened at booking.
  • PMS System integration to synch booking made on both sides.
  • Customer registration and login process using mobile APP.
  • Manage booking using APP, Guest can manage this door Key.
  • Live chat for customer with admin staff.
Financial Benefits
  • Manage room booking and price efficiently.
  • Admin will get customer detail who have downloaded APP and generated key in advance.
  • Manage Booking and key operation from admin panel to help customer.

Expected Results

We have developed solution to meet Client’s Company’s requirements, it will provide the following results:

Technical Benefits

  • • Integrated third party digital lock framework so customer can operate hotel locks.
  • • Admin can issue physical key to customer if they want.
  • • Admin can do Live chat with customer to resolve their problems in minimum time.
  • • Manage Keys for Guest from APP. Primary person can able to allow guest for specific time interval or specific date range.
  • • No need to receptionist for guest as they have access of their door at any time.

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